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Frequently Asked Questions

Find answers to common questions about Radio Workflow

Getting Started

What is Radio Workflow?
Radio Workflow is a web-based traffic platform designed specifically for managing radio station traffic, creative, and production. It differs from other platforms by offering a more intuitive, user-friendly experience that streamlines radio station processes without the need for outdated software.
Is there a trial period available?
Yes! Radio Workflow offers a free 7-day trial period for new users to experience the platform and determine if it meets their needs before committing to a subscription. During this trial, you'll have access to all features and functionalities. Start your free trial →
Can you give me a tour of the system?
We would be delighted to give you a personal tour of our platform. We understand the importance of user experience, and we're constantly innovating to improve our product. Book your complimentary demonstration →
What is the typical implementation time?
Implementation time can vary depending on the size and complexity of the radio station. However, the platform is designed to be easy to set up and integrate with existing systems. We recommend a cool-off period of about a month to get set up and ready to 'Go Live', ideally starting on the first day of a new month.

Features & Capabilities

Is there a limitation on users per subscription?
Our platform is designed to accommodate an unlimited number of users, so you can easily manage and collaborate with as many team members as you need, without worrying about limitations.
Is Radio Workflow suitable for both small and large stations?
Yes, Radio Workflow is designed to adapt and scale to the specific needs of any radio station, regardless of its size or market - from small community radio stations to large commercial ones.
Can I access Radio Workflow from any device?
Yes! As a web-based platform, Radio Workflow can be accessed from any device with an internet connection, providing flexibility and convenience. You can also download our iOS and Android apps from the respective app stores.
Can Radio Workflow manage multiple stations in a network?
Absolutely! Radio Workflow is designed to scale and accommodate the needs of radio networks, enabling users to manage multiple stations within a single platform.
Can Radio Workflow integrate with popular music scheduling software?
Yes, Radio Workflow is designed to work seamlessly with popular music scheduling software and exports logs to 60+ automation systems, streamlining the overall radio station management process.

Support & Training

Are you able to train my team?
At Radio Workflow, we are fully dedicated to ensuring our clients fully utilize the potential of our platform. That is why we offer comprehensive training. Each client is eligible for 4 complimentary training sessions. Schedule your session →
How can I get support?
We understand the importance of proper support and guidance. Radio Workflow offers dedicated customer support via email, phone, or video conferencing, as well as a range of resources including tutorials, training materials, and a knowledge base to assist users with any questions or concerns.
Where can I find my Cloud ID?
Your Cloud ID can be found in your Radio Workflow account settings. Go to Settings > Account and you'll see your Cloud ID displayed at the top of the page.
How often is the platform updated?
Radio Workflow is continuously innovating and improving its platform, incorporating user feedback and implementing regular updates to enhance functionality and user experience.

Security & Data

How does Radio Workflow ensure security and privacy?
Radio Workflow employs industry-standard security measures, including encryption and secure data storage on Google Cloud infrastructure, to protect your radio station's sensitive information.
How does Radio Workflow handle data backups?
Radio Workflow utilizes secure data storage and backup solutions to ensure that your station's information is protected and can be recovered in the event of an emergency or system failure.
Can I set permissions for different team members?
Radio Workflow allows users to define roles and permissions for team members, ensuring that each individual has appropriate access to the platform's features and data.

Email

support@radioworkflowinc.com

Documentation

docs.radioworkflowinc.com

Live Chat

Available in-app